Message Volume

GreenArrow Studio contains features to help you track how many messages per month organizations on your system are sending. There are several ways to access this information, detailed below. To perform the actions outlined below, please be signed into GreenArrow Studio as a system administrator.

All monthly summaries use the organization’s Anniversary Day to determine when a month begins and ends.

3 Month Report, web view for a single organization

Access the organization page by clicking on Admin in top bar. Follow the link below it to Manage Organizations. Find the organization you’d like to retrieve information about and click the View or Hourglass icon. This takes you to the organization show page.

On this page, click Message Sending or scroll down to this section where you will see the messages sent by this organization over the last 3 months, and the current usage:

Daily and Monthly Reports, CSV file for a single organization

In this section of the organization page, you will find buttons to download Sends Report, Daily Campaign Report, and Monthly Campaign Report:

Clicking the Sends Report button will give you a CSV file containing the daily number of messages sent by that organization over the last year. The Daily Campaign Report will give you a CSV file containing list of campaigns sent over the last year with the number of messages per day. And the Monthly Campaign Report button will give you the list of campaigns sent over the last year, with the number of messages sent by each campaign per month.

3 Month Report, CSV file for all organizations

Access the system page by clicking Admin in the top bar. Follow the link below it to System. On this page, you will find a button Sends Report. Clicking this button will give you a CSV file containing the report for the past 3 months for every organization on your system: